Your privacy is our priority
At Smartslate, we respect your privacy while providing innovative AI-powered learning solutions. This policy explains how we collect, use, and protect your personal information in compliance with Indian data protection laws.
Smartslate Learning ("Smartslate," "we," "our," or "us") operates an AI-powered learning platform that generates personalized learning experience designs and provides educational services.
By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this policy, you must not use our Services.
Legal Compliance: This policy complies with the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and other applicable Indian data protection laws.
Account information (name, email, password)
Professional details (company, role, industry)
Learning preferences and questionnaire responses
Payment information for subscriptions
Device and browser information
Usage patterns and interaction metrics
Learning progress and performance data
Cookies and tracking technologies
We use your information for the following purposes:
Providing and improving our AI-powered Services
Generating personalized learning experience designs
Processing transactions and managing subscriptions
Communicating about your account and Services
Ensuring platform security and preventing fraud
Complying with legal obligations
We process your information based on your consent, contractual necessity, legitimate interests, and legal obligations.
We may share your information in limited circumstances:
Third-party providers for hosting, analytics, and payment processing.
AI services (including Anthropic Claude) for generating learning content.
When required by law, court order, or government regulation.
In connection with mergers, acquisitions, or asset sales.
Important: We do not sell your personal information to third parties for marketing purposes.
We implement comprehensive security measures to protect your information:
Encryption of data in transit and at rest
Access controls and authentication mechanisms
Regular security assessments and testing
Employee training on data protection
Incident response and breach notification procedures
While we implement reasonable security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
Subject to applicable law, you have the following rights:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request a copy in machine-readable format
To exercise these rights, contact us at jitin@smartslate.io. We will respond within the timeframes required by law.
We retain your information as long as necessary to fulfill the purposes outlined in this policy:
Account information: While your account is active
Learning data: To provide and improve Services
Transaction records: As required by law
When no longer needed, we delete or anonymize your information in a manner that prevents reconstruction.
Your information may be transferred to and processed outside India. We ensure compliance through:
Standard contractual clauses for transfers
Appropriate safeguards to protect your data
Compliance with applicable data protection laws
By using our Services, you consent to transfers to countries outside India, including those with different data protection standards.
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at jitin@smartslate.io. We will take steps to delete such information from our records.
We may update this Privacy Policy from time to time. When we do:
We will post the updated policy on our website
We will update the "Last updated" date
Material changes may be notified via email
Your continued use of Services after changes constitutes acceptance. We encourage you to review this policy periodically.
For questions or requests regarding this Privacy Policy or our data practices:
Jitin Nair
Smartslate Learning, India
Response Time: We will respond to your inquiries within 30 days.
If you have concerns about how we handle your personal information, please contact us first at jitin@smartslate.io. We will investigate and respond to your concerns.
If we cannot resolve your concern, you may have the right to lodge a complaint with the appropriate data protection authority in India.
