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Cookie Policy

Your privacy and choice matter

At Smartslate, we use cookies to enhance your experience and provide personalized learning solutions. This policy explains how we use cookies and your choices regarding them.

Last updated: 15 November 2025
Cookie Overview

Understanding Cookies and Their Purpose

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help us provide you with a better experience by:

Remembering your preferences and settings

Keeping you logged in to your account

Understanding how you use our Services

Providing personalized content and recommendations

Legal Compliance: Our use of cookies complies with the Information Technology Act, 2000, and relevant data protection regulations in India.

2. Types of Cookies We Use
Essential Cookies

Required for the website to function properly, including security, authentication, and basic functionality.

Performance Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

Enable enhanced functionality and personalization, such as remembering your preferences and login status.

Marketing Cookies

Used to deliver advertisements that are relevant to you and your interests, both on and off our website.

Cookie Usage

How We Use Cookies on Smartslate

3. Specific Uses of Cookies

We use cookies for the following specific purposes:

Authentication & Security

Keep you logged in and protect your account from unauthorized access.

Learning Experience

Track your learning progress and provide personalized recommendations.

Website Performance

Analyze website usage to improve performance and user experience.

Communication

Enable features like chat, notifications, and customer support.

4. Cookie Details

Here are the main cookies we use on our platform:

Cookie NamePurposeDuration

session_id

Maintains user session

Session

auth_token

Authentication

30 days

preferences

User preferences

1 year

analytics_id

Website analytics

2 years

marketing_consent

Marketing preferences

5 years

Note: We regularly review and update our cookie usage to ensure compliance with changing regulations and user expectations.

Cookie Management

Managing Your Cookie Preferences

5. Managing Your Cookie Preferences

You have several options to manage your cookie preferences:

Cookie Consent Banner

Use our cookie consent banner to accept or reject different types of cookies when you first visit our site.

Browser Settings

Configure your browser to block, delete, or warn you about cookies. Note that this may affect website functionality.

Cookie Settings Panel

Access our cookie settings panel anytime to update your preferences for different cookie categories.

Important: Disabling essential cookies may prevent you from using certain features of our website, such as logging in or accessing your learning content.

6. Third-Party Cookies

We work with trusted third-party services that may place cookies on your device:

Analytics Services

Google Analytics and similar tools help us understand how visitors use our website.

Payment Processors

Secure payment services like Stripe use cookies to process transactions safely.

Social Media

Social media platforms may place cookies when you interact with their features on our site.

Learning Platforms

Third-party learning tools and content providers may use cookies for their functionality.

Your Rights

Your Rights and Contact Information

7. Your Rights Regarding Cookies

You have the following rights regarding cookies:

Right to Information: Know what cookies we use and why

Right to Consent: Choose which cookies to accept

Right to Withdraw: Change your cookie preferences anytime

Right to Access: View what data is stored in cookies

Right to Deletion: Request deletion of cookie data

Exercise Your Rights: You can manage your cookie preferences through our cookie consent banner or by contacting our privacy team.

8. Contact Us

If you have questions about our Cookie Policy or need assistance with managing your cookie preferences:

Privacy Team Contact

Email: privacy@smartslate.io

Phone: +91 9008898642

Response Time: Within 7 business days

Data Protection Officer: For serious privacy concerns, contact our DPO at dpo@smartslate.io

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws.

We will post the updated policy on our website

The "Last updated" date will be revised

Material changes may be notified via email

Your continued use constitutes acceptance

We encourage you to review this policy periodically to stay informed about our cookie practices.

10. Browser-Specific Instructions

Different browsers have different methods for managing cookies:

Chrome

Settings → Privacy and security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Cookies and website data

Edge

Settings → Privacy, search, and services → Cookies